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Cases - High Tech

ITS System
ITS System
Created in 2010, ITS System, a company that focuses on providing services for the payment means industry, has been focusing on operation quality, control, and transparency. Keeping this in mind, the company has invested in SoftExpert Excellence Suite. Thanks to the software, ITS System’s entire operational structure was designed and documented in SE Suite, totaling more than 4,500 activities and 200 processes/sub-processes registered. “Our idea is that these processes evolve as the company grows, and therefore we need operation control and action excellence from the beginning. SE Process is in line with this objective and generates competitive advantage”, celebrates Luciane Zamban Schilling, ITS System Project Manager.
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Solution: IT Service Management - ITSM
The need to acquire an IT solution during its restructuring phase led Suatrans, a company responsible for the control and prevention of environmental accidents, to opt for the implementation of SoftExpert solution.
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Solution: Enterprise Quality Management - EQM

About SoftExpert

SoftExpert is a market leader in software and services for enterprise-wide business process improvement and compliance management, providing the most comprehensive application suite to empower organizations to increase business performance at all levels and to maximize industry-mandated compliance and corporate governance programs.

Founded in 1995, SoftExpert has a rich history of innovation and growth as a true industry leader. More than 300,000 users from 2,000 organizations worldwide trust SoftExpert applications to ensure the highest standards of efficiency, quality and innovation for their products, services and processes.

By streamlining and integrating all levels and operations, SoftExpert applications also enable organizations to address an ever-increasing variety and number of international standards, laws and regulations that affect business operations by delivering enhanced compliance capabilities based on industry-specific best practices.

SoftExpert solutions are used by leading corporations in all kinds of industries, including consumer products, automotive, food and beverage, mining and metals, high tech and IT, energy and utilities, government and public sector, financial services, transportation and logistics, healthcare, education, medical devices and many others.

Along with its extensive network of resellers spread across all continents, SoftExpert also provides hosting, implementation, post-sales support, and validation services for its solutions to ensure that customers realize the maximum value from their investments.

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