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"Human error" deviations: How you can stop creating (most of) them

Learn how to reduce human error deviations in pharma manufacturing by using tools like 5 Whys, fishbone diagram, and more.

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Are you tired of dealing with endless deviations in your pharma manufacturing process? Do you want to learn how to identify and eliminate the root causes of errors and defects? Do you want to improve your quality and compliance performance?
If you answered yes to any of these questions, then this article is for you. It will show you why most deviations are not caused by human error, but by system and process failures. It will also show you how to stop blaming people for bad systems, and instead adopt a no-blame culture that fosters learning and improvement.
In this article, Ben Lockwin will show some tools and techniques that will help you analyze and solve your deviation problems, such as 5 Whys, fishbone diagram, fault tree analysis, and time series plot. You will be able to apply these ideas to your own pharma manufacturing process, and see the results in terms of reduced deviations, improved quality, and enhanced compliance. Don't miss this opportunity to learn how to stop creating (most of) your human error deviations!
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Über den Autor

Ben Locwin
Ben Locwin, Ph.D., MBA, MS, MBB, is a pharma executive and a member of several advisory boards and boards of directors across the industry and was the former president of a healthcare and pharma consulting organization. He created many of the frameworks for risk management and advanced process improvement currently in use within the industry and has worked across the drug life cycle from early phase to commercial manufacturing and marketing (GLP, GCP, GVP, GMP). He frequently keynotes events and conferences on these current topics. Connect with him on LinkedIn and/or Twitter.

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