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Technology companies operate in a rapidly changing environment where quality, flexibility, and innovation are critical to success. Companies must improve not only how they manage their products but they also must keep up with the ever-changing regulations, standards and technology, in order to be successful and to get or maintain a competitive edge.

SoftExpert offers the industry's most advanced and comprehensive software suite for compliance and performance management that meets the stringent needs of the technology industry in all aspects from controlling documentation, risks to performance indicator monitoring, project management, assets, product lifecycle management and much more.

SoftExpert Excellence Suite lowers the cost of regulatory compliance and helps companies in the technology industry maximize success, increase productivity, reduce risk and adhere to various global regulations.

The solution enables companies to continuously improve operations by adhering to various international regulations as well as integrating in a single platform of different management frameworks.

By offering staff with insight in their role in end-to-end activities, they become better able to recognize opportunities improvement and keep up with the dramatic shifts in the industry's competitive global environment. Powerful support for collaboration with coworkers across organizational boundaries then enables them to play a central role in making smart improvements in the way the organization serves its clients.

SoftExpert Suite simplifies and standardizes excellence and compliance management processes by providing a software platform with a central point of access to all up-to-date process documentation, key performance indicators, related documentation such as policies, templates, procedures and task related applications, as well as an online platform for registering suggestions, risks, complications and initiatives.


ITS System believes that seeking process management excellence is fundamental to provide services with flexibility. That is why we saw in SoftExpert the support required to achieve this strategic advantage.

Elton Medeiros - CEO
ITS System


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Product definition
Measuring and monitoring
Incident recording
Business process modeling (BMPN)
Action plan management
Risk assessment


  • Effective Bill of Materials (BOM) management.
  • Manages non-conformities.
  • Controls item documentation review.
  • Empowers business users to write, manage, and modify rules to better match business needs.
  • Creates multi-maps that combine individual process maps into a single map representing the overall business process.
  • Edits and shares project data in real time. Task precedence inter-relationships [Work Breakdown Structure-WBS] on Gantt charts, critical path, precedence net, and milestone.
  • Analyzes the progress of your projects, displaying "estimated vs. actual" and calculates trends throughout all project phases until their conclusion.
  • Prevention of new nonconformities.
  • Streamlines isolated tasks and action plan planning, execution and monitoring.
  • Analyses risks quantitatively, qualitatively and through risk matrix.
  • Monitors risk management history.
  • Schedules preventive maintenance.
  • Manages total maintenance via Service Order.
  • Calculates cost automatically by technician, equipment, activity, service order, period, maintenance team, estimated service cost, etc.

About SoftExpert

SoftExpert is a market leader in software and services for enterprise-wide business process improvement and compliance management, providing the most comprehensive application suite to empower organizations to increase business performance at all levels and to maximize industry-mandated compliance and corporate governance programs.

Founded in 1995, SoftExpert has a rich history of innovation and growth as a true industry leader. More than 300,000 users from 2,000 organizations worldwide trust SoftExpert applications to ensure the highest standards of efficiency, quality and innovation for their products, services and processes.

By streamlining and integrating all levels and operations, SoftExpert applications also enable organizations to address an ever-increasing variety and number of international standards, laws and regulations that affect business operations by delivering enhanced compliance capabilities based on industry-specific best practices.

SoftExpert solutions are used by leading corporations in all kinds of industries, including consumer products, automotive, food and beverage, mining and metals, high tech and IT, energy and utilities, government and public sector, financial services, transportation and logistics, healthcare, education, medical devices and many others.

Along with its extensive network of resellers spread across all continents, SoftExpert also provides hosting, implementation, post-sales support, and validation services for its solutions to ensure that customers realize the maximum value from their investments.

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