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The successful installation of an application should not merely satisfy end user expectations, it should exceed them when possible. The SoftExpert Application Performance Optimization service ensures that systems run efficiently, identifying and diagnosing performance problems that may appear during system operation.

Periodic analysis of system use and its performance adjustments contributes to optimizing its activity (reaction and speed), thus ensuring long term uninterrupted performance. The specialization of management, development and installation of the SoftExpert systems associated to existing resources guarantee a fast diagnosis of problem areas. Furthermore, it speeds up the search for solutions before performance is affected and stoppages occur, normally resulting in high costs.

In the Performance Optimization service, a SoftExpert consultant will evaluate system performance, analyze evidence of problems, diagnose obstacles and offer solutions. The implementation of these solutions will enable high system performance even in the most complex environments.

Customer Benefits

An application running under ideal performance conditions offers the following benefits:

  • Reduction in operating costs.
  • Increase in user productivity.
  • Increase in the availability of applications for the user.
  • Improves application response time.
  • Better use of the organization's IT structure.
  • Investment rationalization in hardware and software.
  • Minimization of ROI.

Main Activities

  • Collect information in relation to customer's IT environment.
  • Collect information in relation to the system's current parameterization.
  • Perform a critical analysis of the information collected.
  • Execute diagnostic and environment monitoring applications.
  • Pass on knowledge to the customer's IT department about good practices for obtaining better performance.
  • Compile a diagnostic report and proposal for improvement actions.

Main Deliverables

  • Diagnostic report and proposal for improvement actions.
  • Adjustments to application and components involved (when possible).

About SoftExpert

SoftExpert is a market leader in software and services for enterprise-wide business process improvement and compliance management, providing the most comprehensive application suite to empower organizations to increase business performance at all levels and to maximize industry-mandated compliance and corporate governance programs.

Founded in 1995, SoftExpert has a rich history of innovation and growth as a true industry leader. More than 300,000 users from 2,000 organizations worldwide trust SoftExpert applications to ensure the highest standards of efficiency, quality and innovation for their products, services and processes.

By streamlining and integrating all levels and operations, SoftExpert applications also enable organizations to address an ever-increasing variety and number of international standards, laws and regulations that affect business operations by delivering enhanced compliance capabilities based on industry-specific best practices.

SoftExpert solutions are used by leading corporations in all kinds of industries, including consumer products, automotive, food and beverage, mining and metals, high tech and IT, energy and utilities, government and public sector, financial services, transportation and logistics, healthcare, education, medical devices and many others.

Along with its extensive network of resellers spread across all continents, SoftExpert also provides hosting, implementation, post-sales support, and validation services for its solutions to ensure that customers realize the maximum value from their investments.

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