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The SoftExpert mission is to provide intelligent and innovative solutions, consider loyal relationships with customers as an integral part of success, empowering people, and promoting benefits to society.

SoftExpert Solution Partner Program was developed as a unique business alliance program to add harmony and balance among businesses in order to build and maintain a qualified worldwide network of value-added resellers, consulting firms, training providers, enterprise software/solutions providers, data providers and system integrators to ensure a successful market and delivery of complete process control solutions to targeted industries.

The services provided by our Solution Partners are built around their core competencies and the unique capabilities of SoftExpert solutions. Some of those services may include process consultancy aimed at professional services, hardware and/or software installation, customization to meet the unique needs of customers, generic or customer specific training delivered on-site or through electronic methods and integration with other applications.

Standard Partnership Categories

SoftExpert provides the following Standard partnership categories:

REFERRAL:

Referral Partners are typically consulting or technology based companies which understand the benefits our solution can bring to their customers or other companies within their network, thus recommending it to them.

When opportunities are identified, Referral Partners contact SoftExpert VAR or Reseller, which will then conduct the next steps in the sales process.

Referral Partners earn referral fees for sales that result from any new lead they generate.

VALUE ADDED RESELLER [VAR]:

Value Added Resellers are international industry leaders which want to add value to their current products and/or services portfolio, extending their solution with part of the SoftExpert product portfolio.

SoftExpert products become part of their solution package.

RESELLER:

SoftExpert Resellers resell all or part of the SoftExpert product portfolio. Along with a team or a business unit which primary focus is selling SoftExpert solutions, they are responsible for the whole sales life cycle, and also for providing professional services to support training, implementation, technical support and maintenance of the products.

DISTRIBUTOR:

Distributor Partners represent SoftExpert in a country or region. They resell all or part of the SoftExpert product suite, generally through a network of sales partners. They are responsible for developing, supporting (including marketing campaigns) and monitoring processes.

They are also responsible for providing product localization (translation) to their region or country and professional services to support training, implementation, technical support and maintenance of the products, directly or through their sales partners.

We have a close working relationship with our Distributors. They often have extensive domain experience and receive ongoing training and technical support, enabling them to deliver high-quality services directly to customers, or through their sales channel.

The following table summarizes each of SoftExpert Standard Partner Categories and Business Activities related to the partnership:

Business Activities / Partner Category
REFERRAL
VAR
RESELLER
DISTRIBUTOR
Prospecting / Finding Potential Buyers
X
X
X
X
Qualification
X
X
X
X
Presentation
 
X
X
X
Negotiation
 
X
X
X
Training
 
X
X
X
Implementation Services
 
 
X
X
Customer Account Management
 
 
X
X
First Level Support
 
 
 X
X
Second Level Support
 
 
 
X
Develop Sales Channel
 
 
 
X
Marketing Campaign
 
 
 
X
Product Localization
 
 
 
X

Strategic Partnership Categories

SoftExpert provides the following Standard partnership categories:

BPO:

SoftExpert's Business Process Outsourcing program is focused on forging relationships with leading companies that have a core competency in this area. BPO partners use SoftExpert solutions to provide their services, thus adding value to their offer and streamlining services to their customers.

SoftExpert establishes a close working relationship with BPO partners. They often have extensive domain experience and receive ongoing training and technical support, enabling them to deliver high-quality services to their customers.

OEM:

OEM (Original Equipment Manufacturers) Partners integrate software technologies from Softexpert with their own product offering for commercial resale. These partners may add on, bundle, host or embed our software.

SoftExpert solutions integrate partner's offers portfolio and becomes transparent to the end user. OEM partners receive aggressive resell discounts and technical, development, marketing and sales support to ensure that their offers portfolio will provide market- leading software solutions.

STRATEGIC ALLIANCES:

These partners are characterized as global leaders across technical, marketing, sales, or services capabilities and typically represent a strong brand in their industry, specialty or vertical market.

Strategic Alliances are also generally multinational, with significant presence in multiple geographic regions. Membership within this category is by invitation only.

BECOME A PARTNER

We are actively seeking new partners to join our growing program. If you are interested in becoming a SoftExpert Partner, please complete our Partner Application Form.


About SoftExpert

SoftExpert is a market leader in software and services for enterprise-wide business process improvement and compliance management, providing the most comprehensive application suite to empower organizations to increase business performance at all levels and to maximize industry-mandated compliance and corporate governance programs.

Founded in 1995, SoftExpert has a rich history of innovation and growth as a true industry leader. More than 300,000 users from 2,000 organizations worldwide trust SoftExpert applications to ensure the highest standards of efficiency, quality and innovation for their products, services and processes.

By streamlining and integrating all levels and operations, SoftExpert applications also enable organizations to address an ever-increasing variety and number of international standards, laws and regulations that affect business operations by delivering enhanced compliance capabilities based on industry-specific best practices.

SoftExpert solutions are used by leading corporations in all kinds of industries, including consumer products, automotive, food and beverage, mining and metals, high tech and IT, energy and utilities, government and public sector, financial services, transportation and logistics, healthcare, education, medical devices and many others.

Along with its extensive network of resellers spread across all continents, SoftExpert also provides hosting, implementation, post-sales support, and validation services for its solutions to ensure that customers realize the maximum value from their investments.

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