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Six Sigma

Overview

Started by Motorola Inc. in an effort to reduce defects in manufacturing, Six Sigma can also applied to other business processes for the same purpose. As the methodology evolved, emphasis has been less on finding defects per million opportunities (DPMO) and more on improving the business methodology that focuses on:

  • Understanding and managing customer requirements
  • Aligning key business processes to achieve those requirements
  • Using rigorous data analysis to minimize variation in processes
  • Promoting fast and sustainable business process improvement

At the core of the methodology, there are two models; the DMAIC model - used for existing processes that fall below specification and seek incremental improvement - and the DMADV process – an improvement system used to develop new process or products at the Six Sigma quality levels.



The implementation of the Six Sigma methodology starts with a preliminary problem definition analysis, then, it uses statistics and quality tools to transform the results to solve problems effectively. Process metrics and structured methodology applied to improvement opportunities are then linked to the organization’s strategy.

SoftExpert offers the most advanced and comprehensive software solution for compliance management that meets the stringent needs of various global regulations. SoftExpert Excellence Suite helps companies adhere to Six Sigma methodology while lowering the costs of compliance, maximizing success, increasing productivity and reducing risks.

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  • Mitsubishi MotorsWe have achieved improved dependability as well as standardization in our processes to assure measurement consistency and the required monitoring to verify conformity in our products. This adds enhanced safety and quality to our customers.

    Helton Calaça – SPC Technical Support

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  • CarrierSoftExpert Solution has streamlined data sharing for our quality system and has contributed to reducing impacts on the environment through doing away with the need for storing piles of original and obsolete paper documents for auditing purposes.

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  • MenegottiOur productivity and reliability increased greatly. The software helped us to meet the ISO/TS 16949 standard requirements, providing security in the daily routine of the Engineering area and auditing, while easily proving full compliance with the standard and customer requirements.

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    Janaina Salatti – Quality Supervisor

Screenshots (Click to Enlarge)

Business Process Modeling (BMPN)
FMEA Structure
Performance Measuring and Monitoring
SPC Values Comparison

Benefits

The aim of implementing Six Sigma in organizations is to enhance quality, through continuous improvement of the processes involved in production, in a structured way, considering all aspects that are important for the business. This methodology also prioritizes increasing profitability, as many efforts are focused on reducing the costs of quality and improving the efficiency and effectiveness of all the operations that cater for customers’ needs. Other benefits include:

  • Align their business strategy with critical improvement efforts
  • Mobilize teams to effectively manage high impact projects
  • Accelerate improved business results
  • Govern efforts to ensure that improvements are maintained
  • Reduce organizational costs
  • Significant increase in productivity and quality of products and service
  • Increase and retention of customers
  • Elimination of activities that do not add value
  • Beneficial change in organizational culture

About SoftExpert

SoftExpert is a market leader in software and services for enterprise-wide business process improvement and compliance management, providing the most comprehensive application suite to empower organizations to increase business performance at all levels and to maximize industry-mandated compliance and corporate governance programs.

Founded in 1995, SoftExpert has a rich history of innovation and growth as a true industry leader. More than 300,000 users from 2,000 organizations worldwide trust SoftExpert applications to ensure the highest standards of efficiency, quality and innovation for their products, services and processes.

By streamlining and integrating all levels and operations, SoftExpert applications also enable organizations to address an ever-increasing variety and number of international standards, laws and regulations that affect business operations by delivering enhanced compliance capabilities based on industry-specific best practices.

SoftExpert solutions are used by leading corporations in all kinds of industries, including consumer products, automotive, food and beverage, mining and metals, high tech and IT, energy and utilities, government and public sector, financial services, transportation and logistics, healthcare, education, medical devices and many others.

Along with its extensive network of resellers spread across all continents, SoftExpert also provides hosting, implementation, post-sales support, and validation services for its solutions to ensure that customers realize the maximum value from their investments.

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