White Paper

Quality Management System is a change management process

Some suggestions for activities or actions to do in light of Kurt Lewin’s Change Model.

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Having a successful Quality Management System is a very hard job and requires all parties within the organization to work as one hand and all to push in one direction.
This is why only few organizations around the globe manage to go in a successful Quality Journey and get benefited from its enormous advantages.
From experience, Dr. Omer Abdel Aziz El Tigan believes that one of the most effective methodologies for the organization to follow (for a successful Quality Journey) is to approach it as a complete Change Management Process.
This white paper tries to provide the organization with some suggestions for activities or actions to do in light of Kurt Lewin’s Change Model.
 
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Über den Autor

Dr. Omer Abdel Aziz El Tigan
Manager – Quality Management, Tanween (Real Estate Development Management), Qatar. Dr. Omer earned his Doctoral Degree in Business Administration, specialized in Quality Management, with Master Degree in Construction Management (with Grade Excellence) and Bachelor Degree in Civil Engineering Sciences. Dr. Omer is a Senior Member at the American Society for Quality Management (ASQ), an ASQ-Certified Instructor and ASQ-Certified Manager of Quality / Organizational Excellence (CMQ/OE). Dr. Omer is a Leader For Excellence (L4E) and EFQM Assessor accredited by the European Foundation for Quality Management (EFQM). He is also an accredited Chartered Quality Professional (CQP) by the Chartered Quality Institute (CQI). Experience: Dr. Omer is a Quality Manager at Tanween, Development & Real Estate Company, in Doha, Qatar. He is the Quality Management Representative leading Tanween to establish, implement, maintain and continually improve an effective Quality Management System that complying with the ISO 9001:2008 Standard. Dr. Omer has many peer-reviewed articles published by international magazines, including ASQ Magazines, e.g. Quality Progress and the Journal for Quality and Participation. Dr. Omer teaches university students as well as organizations’ employees. Please contact him at his Cell Phone: (974) 55477262 or E-mail: omeraaziz@hotmail.com.

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