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The Role of Change Management in Successful Information Management Solutions

Change management and the outcomes and opportunities that result in best practices for a successful Information Management solution.

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Implementation of Information Management solutions necessarily brings change to any organization. Business practices, roles and relationships all affect the way in which people work and interact on a day-to-day basis. Whether the driver for implementation is productivity, compliance or risk reduction, the impact there on user communities must always taken into consideration.
Selecting an information management solution is an important corporate investment. For organizations considering implementation and for those that have current infrastructure in place, there is a real opportunity to maximize return on investment and to create an organizational culture with the right information management behaviors.
In this article, Dr. Rod Dilnutt emphasizes change management and the outcomes and opportunities that result in best practices for a successful Information Management solution.
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About the author

Rod Dilnutt
Dr. Rod Dilnutt is the Managing Director of William Bethwey & Associates and a Senior Research Fellow at the University of Melbourne. He has significant experience as a consultant in the private sector and across the public sector in Australia, Europe and the Asia Pacific region. This experience includes ten years with a 'Big Six' consultancy firm where he led the Knowledge Based Business Service Line for the Asia Pacific region.

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