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When to use a fishbone diagram

Read this article to learn when to use a fishbone diagram and why you should do it more often than you think.

About the content

Do you think you can’t control your process using quality tools, or that your processes are too idiosyncratic? Guess again.
The fishbone diagram is an enormously powerful quality tool. In fact, if you think you’re “doing” quality and you’re not using one of the quality tools (such as the fishbone diagram), you’re not actually doing quality at all. Used consistently and frequently, the fishbone diagram can help you identify root causes of issues (not just causal factors) and develop CAPAs to eliminate those problems.
In this article, Ben Locwin explains when to use a fishbone diagram and why you should do it more often than you think. Learn how to use one like a pro!
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About the author

Ben Locwin
Ben Locwin, Ph.D., MBA, MS, MBB, is a pharma executive and a member of several advisory boards and boards of directors across the industry and was the former president of a healthcare and pharma consulting organization. He created many of the frameworks for risk management and advanced process improvement currently in use within the industry and has worked across the drug life cycle from early phase to commercial manufacturing and marketing (GLP, GCP, GVP, GMP). He frequently keynotes events and conferences on these current topics. Connect with him on LinkedIn and/or Twitter.

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