Implementation consulting, optimization and mentoring services provide the best results by optimizing your solution processes and performance. We have highly trained professionals who work with you throughout the life cycle of your solution. With this premise, we offer the best there is in products and services for enterprise management excellence in your organization.
Learn about the stages of this service
“Project management is the application of knowledge, abilities, tools and techniques to project activities in order to meet their requirements. Project management is performed through the mentoring of project management processes: start, planning, execution, monitoring and control, and closure. The Project manager is the person responsible for fulfilling the objectives of the project”, Guide to the Project Management Book of Knowledge, 2004. Through the use of proven Project Management planning and control methods, the project’s objectives will be defined and reached with multidisciplinary team cooperation within three realms (project scope, time and cost). Defining the correct path to project success is the goal our proven methodology proposes to surpass.
This path consists of a life cycle that connects the beginning to the end of the project, where the main activities and deliverables are also defined.
The project team manages the project tasks, which generally involve: Balancing conflicting demands in project scope, time, cost, risk and quality; Satisfaction of different stakeholders with different needs and expectations; Fulfilling established requirements.
The aim of this service is to perform installation and component homologation in the customer’s environment, according to pre-defined hardware, software, and network requirements. Installation refers to making the application available for access, while homologation validates the application interfaces with the network, email, database, and dependent services. By definition, the Installation service provides the application with all its functionalities for access on the customer’s internal network (intranet). The customer is responsible for providing the application with external access (internet), as they control the security rules and network configurations of their environment. Our software implementation consultants offer expert guidance, ensuring a seamless process, while our software implementation services guarantee that every step is efficiently executed to meet your needs.
The aim of this package is to provide a ready virtualized environment (VMWare or Hyper-V), with the Linux operating system and SoftExpert Suite already installed. This environment is already approved and has all the components related to the operating environment and application, configured and adjusted for greater performance and better use. The Linux Environment + SoftExpert Suite (virtualized environment) installation package refers to the availability of a virtual machine developed by SoftExpert ready for customers to use, only requiring timely adjustments to the network, datacenter and dependent services. Our system implementation services ensure that the customer is supported throughout the process, making the transition to the virtualized environment seamless. The customer is responsible for loading the purchased environment into the structure of their virtualized systems (VMWare or Hyper-V) as well as making the application available for outside access (internet), since it is the customer who has dominion regarding security rules and the network configurations of their environment.
The aim of this service is to identify the working model and company management, its weak and strong points, training requirements, project success factors, use scenarios, and process flow. In the context of SoftExpert’s solution implementation process, this is without a doubt the most important service. The origination of decisions and actions taken according to the customer’s specific needs and requirements will develop from this. The way in which the system will be parameterized and, as a consequence, all the business processes served by the application will be based on this stage. Through interviews with managers and users, as well as by an analysis of system documentation and the existing processes, a study will be conducted of the existing processes, company objectives, and the needs and expectations for improvements to the organization through the use of SoftExpert applications. Software optimization consulting will help in identifying the most efficient ways to align the system with the company’s strategic goals. Based on the information studied, process reference models will be drawn up. These models are a way of representing the business process at the company where implementation is occurring. The models are differentiated into models that describe the current situation (called the “AS-IS” models) and the models that express the desired future situation (called “TO-BE” models). Among the options available in the system reference model, the most suitable alternatives are selected to meet the company’s requirements, with the AS-IS model being drawn up according to need.
Processes are the foundation of an organization’s operations. They represent how an organization transforms inputs into outputs, adds value to its products and services, satisfies its customers, and generates results.
A properly mapped process allows you to look beyond isolated functional activities and provides an integrated and holistic view of these activities, becoming an essential management tool.
Process mapping requires a high level of expertise and knowledge. Methodologies and other tools are fundamental for accurate process mapping. With a focus on this need, SoftExpert offers a Process Mapping service. A SoftExpert consultant, specialized in process mapping, takes responsibility for interviewing, understanding, outlining, and improving your organization’s processes. In addition, the SoftExpert consultant is capable of transferring process mapping methodology knowledge to a group of users designated by the client.
At the end of this service, the client will have mapped and designed processes, making them much simpler to automate and measure. Automation and measurement services are not included in this offer but can be acquired and are better explained below in the "Automation and Process Measurement" section.
Advanced data protection
SoftExpert ensures the protection of your company's data and compliance with the requirements of the latest standards.
Connect SoftExpert Suite to other business tools already used in your organization.
Supporting and implementing your growth and expasion everywhere! We are present locally, ready to ensure that SoftExpert solutions are working without limits.