"This result reflects the mapping and agility in making data available to those responsible, enabling us, above all, to focus on the activities that were overburdening the processes and causing strain on other areas."

Eliseu M. Ildebrandt - Administrator of 4Q Engineering

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Excellent cost-benefit ratio

ISO 9001 certification maintenance

Low implementation complexity

30% reduction in time dedicated to project management

Cloud-based platform

80% reduction in print volume

4Q Engineering

4Q Engenharia e Gestão de Contratos is a company with 17 years of experience in the engineering services market, focusing on outsourcing construction and maintenance activities. Based in Ibirubá, Rio Grande do Sul, the 4Q Engenharia team consists of technicians, engineers, and lawyers who manage around 400 people involved in the construction and maintenance processes of electricity and fiber-optic distribution networks.

Traceability and overall process visibility

4Q Engenharia's management team recognized that greater efficiency was possible, as there was no existing management tool. Due to the complexity of the processes, which involve various stages, companies, and a large operational area, the company faced challenges in dispatching activities, traceability, and, mainly, having a clear overall view of the process.

A user-friendly, people-centered solution

Using SoftExpert BPM—a process management software that improves visibility and control of business processes through a user-friendly and people-centered solution—4Q Engenharia automated the stages of project management, benefiting everyone involved, from 4Q Engenharia itself to the outsourced teams and the end customer. The tool also helps maintain ISO 9001 certification, and the implementation was carried out by ITSX, SoftExpert's partner in RS.

30% reduction in project management time

According to Ildebrandt, with the tool's support, the project processes were optimized, reducing execution time by 30%, and in some stages, the reduction was even more significant, reaching 70%. Another benefit highlighted by Ildebrandt is the savings on printing, as process automation led to an 80% reduction in print volume.

SoftExpert Features

Low implementation complexity
Excellent cost x benefit ratio
Integrated components
Agile Software
Platform in cloud

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