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Increase collaboration and compliance with SoftExpert Excellence Suite, an integrated platform with everything you need to boost business performance.
Modular and integrated solutions working together to drive efficiency and operational excellence in your company
How to Implement IT Service Management that Supports Your Company's Strategy and Objectives
DownloadInnovation management - how to ensure competitiveness and sustainability in your business
DownloadWith automation, we were able to integrate cost reduction and innovation initiatives. Today, we have a single database with information that can be accessed in real time. It was a great improvement in terms of agility and effectiveness.
"I am delighted to report that our partnership with SoftExpert is going extremely well in a number of areas. The support and assistance we've received have been particularly crucial. In our day-to-day operations, ensuring that all business areas are well-served is essential, and SoftExpert has consistently excelled in this regard. The stability and flexibility of their cloud solution are especially important for us, and the ability to scale resources as needed, combined with the security of the cloud environment, has significantly contributed to the success of our operations."
"Our productivity was positively impacted, since we started to act proactively and more effectively in decision-making, based on reliable information provided by management dashboards. As the person responsible for this deployment, I am very proud that we are today on a higher step in the evolutionary escalation of technology application in Hypofarma's business processes."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"SoftExpert's technology has been a real milestone for us, bringing significant change to our processes and directly impacting the experience of our cooperative members. Modernizing our technology is crucial for us to keep progressing and enhancing our performance. That's why we are committed to extending these solutions to other internal processes, as we believe they are disruptive technologies with great potential for application in various areas. A true success story in automation and artificial intelligence, which is already inspiring other financial cooperatives to optimise their processes through technology."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"SoftExpert's technology has been a real milestone for us, bringing significant change to our processes and directly impacting the experience of our cooperative members. Modernizing our technology is crucial for us to keep progressing and enhancing our performance. That's why we are committed to extending these solutions to other internal processes, as we believe they are disruptive technologies with great potential for application in various areas. A true success story in automation and artificial intelligence, which is already inspiring other financial cooperatives to optimise their processes through technology."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Ensure compliance with different laws, standards, and regulations efficiently and securely.
Ensure compliance with different laws, standards, and regulations efficiently and securely.
Automate and standardize risk and vulnerability mapping and establish controls and mitigation methods.
Automate the creation and distribution of policies and procedures to ensure consistent understanding.
Plan your audits effectively from start to finish and generate automated reports.
Create action plans, record all activities, track progress, and promote collaboration in a centralized environment.
Automate and streamline tasks, expedite approvals, and achieve superior outcomes.
Automate and streamline tasks, expedite approvals, and achieve superior outcomes.
Automate workflows, get process visibility, and accelerate approvals.
Keep risks under control. Avoid fines and penalties.
Centralize the work and streamline the communication of all departments.
Get real-time tracking of process performance to make informed decisions.
Forget about spreadsheets, emails, and paperwork. A complete solution for your HR team.
Forget about spreadsheets, emails, and paperwork. A complete solution for your HR team.
Easily plan and execute trainings and skills assessments.
Address individual gaps and areas where skills must be developed.
Get a better understanding of how your team is performing.
Build a strong pipeline of future leaders and maintain business continuity.
Ensure operational efficiency and information security with the ideal solution for your company's IT department.
Ensure operational efficiency and information security with the ideal solution for your company's IT department.
Centralize license management and easily track the location of IT assets, optimizing your CMDB.
Automate support tickets and help desk processes, from requests to incident resolutions, following ITIL best practices.
Comply with ISO 27001. Ensure your processes adhere to security standards and reduce cyber risks.
Monitor team performance, SLAs, and deadlines in real-time, solving problems before they impact operations.
Simplify contract management and reduce risks with an integrated solution for the legal department.
Simplify contract management and reduce risks with an integrated solution for the legal department.
Centralize drafts, contracts, and powers of attorney in a secure and accessible environment, with full version control.
Automate requests for creation, review, and modification of contract clauses, ensuring process efficiency and traceability.
Simplify and automate the electronic and digital signature process with complete security and legal compliance.
Manage and monitor critical deadlines, preventing penalties and fines related to legal processes.
Say goodbye to machine failures, unplanned downtime, and unnecessary costs. Optimize asset control and ensure total control of your operation.
Say goodbye to machine failures, unplanned downtime, and unnecessary costs. Optimize asset control and ensure total control of your operation.
Plan, manage, and execute work orders efficiently.
Effectively manage and monitor your assets, ensure compliance, and reduce downtime.
Manage equipment calibration, ensuring measurement accuracy and reliability of collected data.
Access the solution from anywhere. Enjoy task execution mobility, even while offline.
Struggling to keep projects on track? Manage projects, simplify processes, save time, and ensure seamless coordination.
Struggling to keep projects on track? Manage projects, simplify processes, save time, and ensure seamless coordination.
Bring teams together even when they are apart. Centralize project-related communications in one place.
Easily manage product roadmaps, backlogs, sprints, and more using agile methodologies.
Track your projects with comprehensive timelines, reduce risks and bottlenecks, and take steps to optimize project efficiency.
Centralize projects, meetings, tasks, and schedules and make informed decisions.
Transform your QMS and ensure ISO 9001 compliance. Achieve agility and excellence with a comprehensive platform.
Transform your QMS and ensure ISO 9001 compliance. Achieve agility and excellence with a comprehensive platform.
Identify, manage, and efficiently resolve your nonconformities.
Streamline physical and electronic document management and automate the entire content lifecycle.
Automate the entire audit process from planning to execution and promote greater efficiency in your activities.
Transform your supplier management and maximize your operational efficiency.
Optimize your company’s SSC operation with an integrated and highly efficient solution.
Optimize your company’s SSC operation with an integrated and highly efficient solution.
Unify request management, ensuring speed and efficiency in servicing different departments.
Automate workflows, from service requests to execution, boosting productivity.
Monitor SSC performance with precise KPIs, ensuring continuous service improvement.
Foster an integrated and agile operation, optimizing resources and reducing operational costs.
Optimize the entire procurement cycle – from requisition to payment – to achieve cost savings, agility, and complete control.
Optimize the entire procurement cycle – from requisition to payment – to achieve cost savings, agility, and complete control.
Integrate data, people, and processes, increase responsiveness, and strengthen business relationships.
Reduce manual work for orders, invoices, and other business documents.
Minimize logistics costs, improve service, and adapt to changes in your supply chain.
Gain real-time visibility, identify, understand, and resolve supply chain issues faster.
Streamline product development, drive technological innovation and ensure compliance with standards such as AS9100.
Save time, ensure compliance and improve traceability in the agribusiness industry.
Reduce costs, boost productivity, and ensure compliance with standards like IATF 16949.
Automate processes, ensure compliance, and speed up product release cycles.
Automate processes, ensure compliance, and speed up product release cycles.
Boost efficiency and excellence: streamline, document, and monitor seamlessly.
Increase operational efficiency by integrating processes, managing projects, and analyzing risks in your operation.
Transform AEC management: streamline processes, reduce risks, and boost productivity.
Optimize governance, boost efficiency, and ensure global compliance adherence.
Simplify processes, improve satisfaction, and meet food standards such as FSSC 22000.
Optimize healthcare: standardize procedures, optimize resources, and ensure compliance.
Reduce regulatory compliance costs, increase productivity, and mitigate risks with a pharmaceutical software.
Turn data into productivity, reduce downtime, and boost efficiency, quality, and profits.
Increase efficiency, foster collaboration, and comply with ISO 14001/45001 standards.
Revamp processes to deliver exceptional citizen support more efficiently
Increase operational efficiency, reduce inventory costs, and improve product management.
Empower agility, boost project profits, digitize, and scale productivity to new heights.
Boost innovation, streamline processes, and comply with ISO 27001, ISO 9001, ISO/IEC 27001, ISO 27701, ISO 37001 and ISO 37301 standards.
Optimize inventory, streamline maintenance, ensure safety, and boost productivity.
Enterprise
Language:
🇺🇸 English
🇧🇷 Portuguese
🇪🇸 Spanish
🇩🇪 German
🇫🇷 French
🇮🇹 Italian
🇹🇷 Turkish
IATF 16949 and ISO 9001
A modular and scalable platform
Standardization of document management
The company was making acquisitions and evolving more, day by day. All this without having control of project documentation and quality. Then, the big challenge for Covercraft was to think about how they could overcome this problem once and for all because, in the future, it would be problems when it came to passing audits or quality assessments. It is worth remembering that the manufacturing sector of the automotive industry is increasingly competitive and standardized, thus further increasing the need for the company to be fully aligned with market expectations. According to Roby Potts, “Covercraft has evolved from a collection of acquisitions that operated independently to a truly consolidated manufacturing and sales company. At launch, we had zero documentation and control in five of our seven locations. After reviewing multiple products/services over three months, we chose SoftExpert's Excellence Suite because it addressed our immediate needs/risks, and was easily scaleable (we could add additional plants as needed).” Thus, the company saw the need to standardize and integrate document control in all its units. It then spent more than three months searching the market for quality and document management software. From the various technology solutions found and evaluated, SoftExpert solutions were the ones that best met the business needs.
They chose the SoftExpert Excellence Suite to use in the company to help with document control and process. They currently have ~40 users with edit/revision access, and another ~350 users with Read-Only access. The system is used in all manufacturing and support areas. Manufacturing (operations) use the system regularly (daily). Primarily, the system is used as their Document Control system although they have developed and they are using the Workflow and Process modules for some of their paperless corporate workflows. About the Document Control topic, they use the system to develop, release, view, and edit controlled documents. They also administer their Corrective Action system in SoftEexpert as well as their Engineering Change process. This is why it is essential to adopt an integrated control and management quality system.
SoftExpert Excellence Suit has brought several gains to the company in various management sectors, such as document control, auditing and inspections, and quality management.
Document Control
When we asked Mr. Potts how SoftExpert Excellence Suit helped achieve Covercraft’s goals, he said: “It helps us by leveraging the documentation system, we have been able to flow multiple products for new manufacturing in sister locations without having to develop local site work instructions”.
QMS Certification
Regarding the impact of the system on the company’s key metrics, was difficult to tie SE directly to metrics, but by bringing new plants online with existing products, their capacity and flexibility have been significantly enhanced. The company has also achieved external QMS certification of three of their locations and this was accomplished in less than 12 months.
Audits & Inspects
The biggest direct accomplishment attributable to the SoftExpert Excellence Suit launch was achieving IATF 16949 certification in two locations and ISO 9001 certification in a third location. These certifications are complex to obtain and certainly having a proper, integrated system helped a lot.
"The product allows us to exert a level of control on the organization which drives standardization. The product lent itself to moving quickly. The solution is highly configurable which allowed Covercraft to ramp up quickly and then lock in the controls when ready to release," said Mr. Potts.
For the coming years, the company's expansion is not ruled out, and SoftExpert solutions can certainly accompany this growth. For now, the next steps to Covercraft about SoftExpert Excellence Suit will be to bring additional plants online (in the next three months), release their recently developed Management of Change Workflow, and move their new program development to the APQP module. When we asked if the company thought about using our product elsewhere, Robby said "Yes. We recently launched a project to move our marketing documentation to the SoftExpert system". It seems that Covercraft's future will be bright and full of achievements and growth. No doubt soon, the company will have even more gains, agility, productivity, and speed in its processes, more standardization, and control over its documents and quality.