NAL do Brasil
Success Case

"When we implemented the SoftExpert solution, one of the biggest advantages we noticed was the ability to use the platform in multiple languages. The software gives us the opportunity to perform activities in different ways, and because of that, we have seen improvements in the company, such as credibility, governance, effective management, and higher document quality. Moreover, this module was essential for ensuring certification in the quality and environmental management system standards achieved by the organization."

Carlos Castro, Quality Supervisor at NAL do Brasil.
Management, review, and approval of documents
Management of procedures and work practices for the entire company
Management of procedures and work practices for the entire company
Control and organization of information and data flow and status
Multi-language platform
Credibility, governance, effective management, and higher document quality

NAL
The North American Lighting (NAL) Brasil is a member of the Koito Group, headquartered in Japan, which has been manufacturing automotive lighting systems for vehicle manufacturers since 1915. NAL do Brasil provides advanced lighting technology, engineering design expertise, and state-of-the-art production capabilities to automakers in Asia, North America, South America, and beyond.
- Automotive
- Brazil
- Quality Management - QMS
- Manufacture
NAL accelerates governance, quality, and automotive efficiency with SoftExpert core tools
NAL, a subsidiary of the Koito Group, a global leader in automotive lighting systems, has found in SoftExpert a comprehensive platform to sustain its operations as a Tier 1 supplier.
Since 2018, the company has evolved from manual Excel-based controls to a fully integrated and structured management system, strictly aligned with IATF 16949, ISO 9001, and ISO 14001 standards.
Results that Transformed the Operation
Integrated Core Tools: Automotive Management Done Right Using SoftExpert Suite, NAL consolidated the following into a single platform:
- Structured APQP and PPAP: Ensuring end-to-end traceability throughout product development.
- FMEA and Control Plans: Linked to real-world processes, eliminating spreadsheets, ensuring consistency, and mitigating operational risks.
- PDM Integration: Connected to other tools to keep registrations, revisions, and engineering history always up to date.
- Robust Document Management: This became the internal "flagship" solution, guaranteeing total control over revisions, approvals, and access.
These tools directly meet AIAG manual requirements, providing confidence during OEM audits and certification processes.
Efficiency and governance elevated
- 3,000+ documents managed simultaneously within the platform.
- Zero rework caused by parallel document versions.
- Significant reduction in update times for FMEA, Process Control, and APQP projects.
- Automated communication for delays, pending tasks, and approvals, ensuring the entire engineering team stays in sync.
- Integrated structure that supports product development with lead times of up to 18 months, with no data loss.
According to NAL, SoftExpert delivered the operational security, standardization, and governance essential for a Tier 1 automotive supplier.
Why SoftExpert became strategic for NAL
- Full support for Automotive Core Tools.
- Complete compliance with IATF, ISO 9001, and ISO 14001 standards.
- Multilingual capabilities, supporting Koito Group’s global teams (headquartered in Japan).
- 100% Cloud-based (AWS), offering high performance and scalability.
- Integrated components that prevent rework and data fragmentation.
- Drastic reduction in operational and compliance risks.
Next steps for NAL
The company is already planning to expand its use of the suite to include:
- Process-integrated Risk Management.
- Supplier Portal.
- Corrective Actions and Non-Conformities (CAPA).
- Advanced integrations with Engineering and Manufacturing.
NAL reinforces that SoftExpert has become a strategic pillar to sustain its growth, competitiveness, and the rigorous requirements of the global automotive industry.
The SoftExpert advantage
- Low implementation complexity.
- Excellent cost-benefit ratio.
- Integrated tools for the entire automotive lifecycle.
- Robust cloud architecture on AWS.
- Specialized focus on Automotive Core Tools.
Global Thinking with Local Service
SoftExpert's global presence, with operations on every continent, drives its growth by delivering strong, personalized service tailored to each local market.
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