"With SoftExpert Suite Calibration we cover 9,337 measuring instruments, of which 936 are verified and 8,401 are calibrated. Managing documentation and calibration control would be nearly impossible without a robust software solution."

Lyn Anderson Bento, IT Manager.

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Optimized Calibration Management

With over 9,000 measuring instruments managed and an average of 900 calibrations performed monthly, Riosulense has streamlined its calibration processes, ensuring precision, reliability, and compliance with industry standards.

Increased Efficiency and Productivity

By leveraging SoftExpert Excellence Suite, the company now efficiently manages over 10,000 documents and calibrations, reducing the time spent on searches and improving workflow automation across multiple departments.

Enhanced Security and Compliance

With a robust and fully integrated system, Riosulense ensures greater control over document management and calibration records, strengthening data security, traceability, and compliance with regulatory requirements.

Riosulense

Riosulense is one of the largest manufacturers in Latin America of guides, seats, mechanical valve lifters, and castings in special alloys. With seven decades in the market, the company supplies parts to the leading automotive manufacturers in Brazil and 25 countries across Latin America, North America, Europe, the Middle East, and Oceania.

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The Challenge

According to Lyn Anderson Bento, IT manager and responsible for monitoring and support at the company, Riosulense needed to tackle the challenge of making its calibration control more efficient, along with improving its document management.

The Solution

To achieve this, Riosulense adopted the SoftExpert Excellence Suite, a corporate platform for process automation, regulatory compliance, and management excellence, focusing on calibration (SoftExpert Calibration) and document management (SoftExpert Document).

The first step, Registration and Traceability, allows for the registration of all measurement instruments and calibration-relevant equipment, defining responsible parties, usage locations, and historical records.

With Planning and Automatic Scheduling, Riosulense structures calibration plans with defined periodicity, ensuring automated notifications to prevent overdue calibrations.

Execution and Calibration Recording is streamlined by SoftExpert Calibration, ensuring precision, reliability, and agility in managing equipment. Using Amazon RDS, the system maintains a high-performance database to store calibration records, track equipment movements, and register measurement uncertainties and applied standards. Certificates and related documents are directly attached within the platform.

For continuous improvement, Analysis and Performance Indicators provide automated reports on compliance and calibration trends. Amazon CloudWatch enables real-time system performance monitoring, while Amazon Security Hub and Amazon Inspector enhance security by identifying vulnerabilities and ensuring infrastructure integrity.

SoftExpert Document complements the solution, facilitating efficient electronic document management from creation to disposal. With AWS services like Amazon S3, Riosulense ensures high availability, scalability, and protection against failures and unauthorized access.

With AWS support, Riosulense ensures a secure, scalable, and efficient environment, optimizing calibration and document management while strengthening critical processes with cutting-edge technology.

Lyn Anderson Bento reveals that the SoftExpert Excellence Suite has enabled and streamlined the company's calibration control, making the management of documents and instruments more efficient. The system has increased productivity by managing over 10,000 documents and calibrations.

"Managing documentation and calibration control would be nearly impossible without a robust software solution like SoftExpert Suite. The key differentiator of SoftExpert at Riosulense is its support, combined with the ease of process execution through the system. Today, we have much more practicality, security, and agility in our routines. We have also significantly reduced the time spent searching for documents and managing calibrations," says Lyn.

Key Results:

The system is used by the Quality department, which manages procedure and product documentation, as well as by Engineering, Production, and Metrology users, who perform instrument calibrations.

"The implementation fully met our team's needs for adapting to Riosulense's existing processes. Additionally, the tool lived up to expectations regarding software parameterization," states Lyn.

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