"The SoftExpert suite is part of Vivara digital transformation, and, as next steps, we want to integrate it with other solutions as our ERP and develop more process automation projects with the RPA (Robotic Process Automation) solution and Chatbot.".
Tabata Kijotoki - Vivara Efficiency Coordinator
Traceability of processes
Fewer emails circulating between corporate areas and stores. Focus on the tool
Access to information
Fewer operational tasks and more strategic activities
Indicators
Real-time data, customized dashboards according to needs and standardization of processes
For 60 years in the market, Vivara is considered the greatest Brazilian jewelry store, acting in the main cities of the country in 288 points of sales, besides the factory and two corporate offices. The company is signatory of ONU Global Pact and Women ONU Empowerment Principles, and it is the unique Brazilian jewelry store that is member of Responsible Jewellery Council, a world organization that pursuits of spreading the best sustainable practices among the sector companies.
Categories
Process automation as a pillar of digital transformation
The Company Vivara has been seeking the work management optimization of the internal audit and corporate, operating, financial, and compliance risks with a tool that would bring reliability and agility to the processes. The objective was to make easy the employee daily routine when accessing information and to support the leaders, thus bringing strategic theme transparency and follow-up in real time.Everything in one place
Cimento Apodi Internal Audit Coordinator, Brena Rebouças told the company has chosen the SoftExpert Suite tool because it fits perfectly to the group business strategies. “The solution has a unique interface among the internal audit, risk and internal control management modules and this point was crucial for the choice,” she comments. Nowadays, all the company leaders have access to the platform, and they can follow, in real time, the action plans and mapped risks. So, the top management has increased the agility in the decision-making, and they can focus on increasingly strategic activities.Results of implementation
SoftExpert has allowed the Cimento Apodi Industrial Company to map, analyze, follow, and improve continuously non-conformities found in internal audits and reduction of the business risks, integrating several management structures in a single platform, in addition to the management of the corporate risks, internal audits, and internal controls. Brena emphasizes the solution impact in the company business, helping the top management in the decision-making, since the managers have efficient and agile information any time, making easy the activity control and traceability, besides directing where the improvement and effort concentration is necessary.We can emphasize the operating economy with the process optimization, where we had an average reduction of five days in the report attention for the top management and an increase by almost 25% in productivity and agility in the activity follow-up and execution by users,” she adds.
SoftExpert Features
- Low implementation complexity
- Excellent cost x benefit ratio
- Integrated components
- Agile Software
- Platform in cloud
