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Aumenta la collaborazione e la compliance nella tua azienda con SoftExpert Excellence Suite, la piattaforma integrata che offre tutto ciò di cui hai bisogno in un'unica soluzione.
Soluzioni modulari e integrate che lavorano insieme per aumentare l'efficienza e l'eccellenza operativa nella tua azienda.
Innovation management - how to ensure competitiveness and sustainability in your business
Scarica• Accordo sul Livello di Servizio (SLA)
• Cronologia delle richieste
• Portali self-service
• Catalogo dei servizi
How to Implement IT Service Management that Supports Your Company's Strategy and Objective
Scarica"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"SoftExpert's technology has been a real milestone for us, bringing significant change to our processes and directly impacting the experience of our cooperative members. Modernizing our technology is crucial for us to keep progressing and enhancing our performance. That's why we are committed to extending these solutions to other internal processes, as we believe they are disruptive technologies with great potential for application in various areas. A true success story in automation and artificial intelligence, which is already inspiring other financial cooperatives to optimise their processes through technology."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"SoftExpert's technology has been a real milestone for us, bringing significant change to our processes and directly impacting the experience of our cooperative members. Modernizing our technology is crucial for us to keep progressing and enhancing our performance. That's why we are committed to extending these solutions to other internal processes, as we believe they are disruptive technologies with great potential for application in various areas. A true success story in automation and artificial intelligence, which is already inspiring other financial cooperatives to optimise their processes through technology."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Ottimizza l'operatività del SSC della tua azienda con una soluzione integrata e altamente efficiente.
Ottimizza l'operatività del SSC della tua azienda con una soluzione integrata e altamente efficiente.
Unifica la gestione delle richieste, garantendo velocità ed efficienza nel servizio ai diversi dipartimenti.
Automatizza i flussi di lavoro, dalle richieste di servizio all'esecuzione, aumentando la produttività.
Monitora le prestazioni del SSC con KPI precisi, garantendo un miglioramento continuo del servizio.
Favorisci un'operazione integrata e agile, ottimizzando le risorse e riducendo i costi operativi.
Automatizza e semplifica il lavoro, accelera le approvazioni e ottieni risultati migliori.
Automatizza e semplifica il lavoro, accelera le approvazioni e ottieni risultati migliori.
Automatizza i flussi di lavoro, ottieni visibilità sui processi e accelera le approvazioni.
Tieni i rischi sotto controllo. Evita multe e sanzioni.
Centralizza il lavoro e ottimizza la comunicazione tra tutti i reparti.
Ottieni il monitoraggio in tempo reale delle prestazioni del processo per prendere decisioni informate.
Garantisci l'efficienza operativa e la sicurezza delle informazioni con la soluzione ideale per il reparto IT della tua azienda.
Garantisci l'efficienza operativa e la sicurezza delle informazioni con la soluzione ideale per il reparto IT della tua azienda.
Centralizza la gestione delle licenze e traccia facilmente la posizione degli asset IT, ottimizzando il tuo CMDB.
Automatizza i ticket di supporto e i processi dell'help desk, dalle richieste alla risoluzione degli incidenti, seguendo le best practice ITIL.
Conformati alla ISO 27001. Assicurati che i tuoi processi rispettino gli standard di sicurezza e riduci i rischi informatici.
Monitora le prestazioni del team, gli SLA e le scadenze in tempo reale, risolvendo i problemi prima che impattino sulle operazioni.
Semplifica la gestione dei contratti e riduci i rischi con una soluzione integrata per il dipartimento legale.
Semplifica la gestione dei contratti e riduci i rischi con una soluzione integrata per il dipartimento legale.
Centralizza bozze, contratti e procure in un ambiente sicuro e accessibile, con controllo completo delle versioni.
Automatizza le richieste di creazione, revisione e modifica delle clausole contrattuali, garantendo efficienza e tracciabilità dei processi.
Semplifica e automatizza il processo di firma elettronica e digitale con completa sicurezza e conformità legale.
Gestisci e monitora le scadenze critiche, prevenendo sanzioni e multe legate ai processi legali.
Dì addio ai guasti delle macchine, alle soste non pianificate e ai costi inutili. Ottimizza il controllo degli attivi e assicurati il pieno controllo delle tue operazioni.
Dì addio ai guasti delle macchine, alle soste non pianificate e ai costi inutili. Ottimizza il controllo degli attivi e assicurati il pieno controllo delle tue operazioni.
Pianifica, gestisci ed esegui gli ordini di servizio in modo efficiente.
Gestisci e monitora in modo efficace i tuoi attivi, garantisci la conformità e riduci i tempi di inattività.
Gestisci la calibrazione delle apparecchiature, garantendo la precisione delle misure e l'affidabilità dei dati raccolti.
Accedi alla soluzione da qualsiasi luogo. Abbi mobilità per svolgere compiti, anche se sei offline.
Hai difficoltà a mantenere i progetti in carreggiata? Gestisci progetti, semplifica i processi, risparmia tempo e assicurati un perfetto coordinamento.
Hai difficoltà a mantenere i progetti in carreggiata? Gestisci progetti, semplifica i processi, risparmia tempo e assicurati un perfetto coordinamento.
Avvicina i team anche se sono distanti. Centralizza le comunicazioni relative ai progetti in un unico posto.
Gestisci facilmente le roadmap dei prodotti, backlog, sprint e molto di più, utilizzando metodologie agili.
Tieni traccia dei tuoi progetti con cronoprogrammi completi, riduci i rischi e i colli di bottiglia e adotta misure per aumentare l'efficienza dei tuoi progetti.
Centralizza progetti, riunioni, attività e cronoprogrammi, e prendi decisioni informate.
Trasforma il tuo SGQ e garantisci la conformità alla norma ISO 9001. Crea agilità e raggiungi l'eccellenza con una piattaforma completa
Trasforma il tuo SGQ e garantisci la conformità alla norma ISO 9001. Crea agilità e raggiungi l'eccellenza con una piattaforma completa
Identifica, gestisci e risolvi in modo efficiente le tue non conformità.
Facilita la gestione dei documenti fisici ed elettronici e automatizza l'intero ciclo di vita dei contenuti.
Automatizza l'intero processo di audit dalla pianificazione all'esecuzione e promuovi una maggiore efficienza nelle tue attività.
Trasforma la gestione dei tuoi fornitori e aumenta la tua efficienza operativa.
Dimentica i fogli di calcolo, le email e le carte. Una soluzione completa per il tuo team HR.
Dimentica i fogli di calcolo, le email e le carte. Una soluzione completa per il tuo team HR.
Pianifica ed esegui facilmente formazioni e valutazioni di competenze.
Affrontano le lacune individuali e le aree in cui è necessario sviluppare le competenze.
Comprendi meglio come si sta comportando la tua squadra.
Costruisci una solida pipeline di futuri leader e mantieni la continuità aziendale.
Ottimizza l’intero ciclo di acquisto – dalla richiesta al pagamento – generando risparmio, agilità e controllo totale.
Ottimizza l’intero ciclo di acquisto – dalla richiesta al pagamento – generando risparmio, agilità e controllo totale.
Integra dati, persone e processi, aumenta la capacità di risposta e migliora le relazioni commerciali.
Riduci il lavoro manuale sugli ordini, le fatture e altri documenti aziendali.
Riduci al minimo i costi logistici, migliora il servizio e adattati ai cambiamenti nella catena di fornitura.
Ottieni il monitoraggio in tempo reale, rileva, comprendi e risolvi i problemi della catena di fornitura più velocemente.
Garantisci la conformità a leggi, standard e regolamenti diversi, in modo efficiente e sicuro.
Garantisci la conformità a leggi, standard e regolamenti diversi, in modo efficiente e sicuro.
Automatizza e standardizza la mappatura dei rischi e delle vulnerabilità e definisci controlli e metodi di mitigazione.
Pianifica i tuoi audit in modo efficace dall'inizio alla fine e genera report automatizzati.
Crea piani d'azione, registra tutte le attività, monitora i progressi e promuovi la collaborazione in un ambiente centralizzato.
Snellisci lo sviluppo del prodotto, promuovere l'innovazione tecnologica e garantisci la conformità agli standard come AS9100.
Risparmia tempo, garantisci la conformità e migliora la tracciabilità nel settore agroalimentare.
Semplifica i processi, migliora la soddisfazione e rispetta gli standard di sicurezza alimentare come FSSC 22000.
Riduci i costi, aumenta la produttività e garantisci la conformità agli standard come IATF 16949.
Automatizza i processi, garantisci la conformità e accelera i cicli di rilascio dei prodotti.
Migliora l'efficienza e l'eccellenza: snellisci, documenta e monitora senza intoppi.
Aumenta l'efficienza operativa integrando i processi, gestendo i progetti e analizzando i rischi nelle tue operazioni.
Aumenta l'efficienza, promuovi la collaborazione e rispetta gli standard ISO 14001 e 45001.
Riduci i costi di conformità normativa, aumenta la produttività e mitiga i rischi.
Trasforma la gestione AEC: snellisci i processi, riduci i rischi e aumenta la produttività.
Automatizza i processi, garantisci la conformità e accelera i cicli di rilascio dei prodotti.
Trasforma i dati in produttività, riduci i tempi di inattività e aumenta l'efficienza, la qualità e i profitti.
Potenzia l'agilità, aumenta i profitti dei progetti, digitalizza e scala la produttività a nuove altezze.
Ottimizza la governance, aumenta l'efficienza e garantisci l'adesione alla conformità globale.
Ottimizza l'assistenza sanitaria: standardizza le procedure, ottimizza le risorse e garantisci la conformità.
Rivoluziona i processi per fornire un supporto eccezionale ai cittadini in modo più efficiente.
Incentiva l'innovazione, ottimizza i processi e rispetta gli standard ISO 27001 e 9001.
Ottimizza l'inventario, razionalizza la manutenzione, garantisci la sicurezza e aumenta la produttività.
Aumenta l'efficienza operativa, riduci i costi di inventario e migliora la gestione dei prodotti.
Enterprise
Language:
🇺🇸 Inglese
🇧🇷 Portoghese
🇪🇸 Spagnolo
🇩🇪 Tedesco
🇫🇷 Francese
🇮🇹 Italiano
🇹🇷 Turco
The solution, combined with AWS cloud, empowered idea submissions for the continuous improvement program.
Raízen scaled from 22,000 to 70,000 implemented ideas, increasing the number of improvement projects to over 1,900.
The solution fostered a culture of innovation, collaboration, and engagement, enabling Raízen to monitor metrics in real-time.
Raízen is one of the largest energy companies in the world and a global leader in bioenergy. It operates as an integrated company, with activities ranging from the production and commercialization of ethanol, sugar, and electricity from biomass to fuel distribution through a network of over 8,000 fueling stations. With 35 bioenergy complexes, two lubricant plants, one refinery, and a diverse renewable energy portfolio, Raízen employs over 46,000 people and generates annual revenue exceeding R$ 220 billion.
Raízen, one of the world’s largest renewable energy companies and a global leader in bioenergy, operates an extensive portfolio of fuels and services, including over 8,000 fuel stations and 35 bioenergy complexes. Committed to continually enhancing efficiency and safety across its operations, Raízen launched the Ser+ continuous improvement program, rooted in Kaizen principles, to encourage employees to propose ideas that drive improvements in areas such as health, safety, environment, finances, performance, and governance.
Initially, however, ideas were submitted on paper, which limited employee engagement and made tracking and reviewing suggestions time-consuming and error-prone. To overcome this challenge and boost participation, Raízen transformed the Ser+ program by digitizing its suggestion workflow using the SoftExpert Suite, in partnership with AWS. Now, employees can submit improvement ideas directly from their smartphones, with suggestions automatically routed to coordinators and managers for approval based on potential impact. The platform also enables real-time monitoring of key metrics, like idea approval rates and individual employee performance, fostering a culture of innovation and collaboration.
The results have exceeded expectations: digital transformation scaled Raízen’s captured and implemented ideas from 22,000 to 70,000, with over 1,900 improvement projects launched. Raízen also saw a 58% reduction in incident rates, zero accidents in certified areas, and improvements across 4,500 workspaces. This advancement has positioned Ser+ as a cornerstone of Raízen’s innovation efforts, underscoring how technology can drive real gains in safety, efficiency, and engagement.
Curious about how Raízen and SoftExpert are pioneering innovation in the energy sector? Watch this inspiring video for all the details: Watch the video