"Portonave complies with several industry standards, each with a set of requirements to meet. SoftExpert's solution played a key role in enhancing traceability, security, and the availability of information. Additionally, due to the need to organize documents, indicators, and actions within the management system to comply with various regulatory bodies, the solution significantly improved our efficiency in this area."

Suellen Cristina - IMS Specialist at Portonave

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Centralized management of activities

Saving time and resources and increasing productivity

Visibility into processes and bottlenecks

Ease of providing evidence during audits, inspections, and regulatory reviews

Compliance

Agility in meeting the requirements of the Management System

With 16 years in the market, Portonave is the largest port terminal in terms of cargo handling in Santa Catarina and one of the largest in Brazil. With an infrastructure of 400,000 m² in Navegantes, SC, the Port Terminal stands out in container handling, contributing both to the export of Brazilian products and those from other South American countries, as well as to the import of raw materials and goods produced abroad. The company is certified in several management standards, including ISO 9001, 14001, 45001, and 37001.

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Previously, documentation was managed manually through spreadsheets and emails, making it difficult to control and track information. The process of signing and digitizing documents was slow and costly. The management system, relying solely on spreadsheets, lacked defined deadlines for entering indicators and goals, which affected monitoring and urgency. The system in use had limitations, providing a poor user experience, with no ability for internal customization and lacking tools for cause analysis and approval stages. 5S audits were done manually on paper, resulting in wasted materials, rework from transcribing information, delays in report creation, and a control system prone to errors. 

The implementation of the SoftExpert Suite brought significant improvements to management, saving time and resources, and increasing productivity. Organizational performance improved, with all activities managed in one place and the ability to move forward using mobile devices. This made it easier to present evidence during audits, inspections, and regulatory checks. The visual management of processes and bottlenecks was enhanced, along with traceability, leading to greater agility in meeting the regulatory requirements of the Management System.

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