SE | Knowledge Base

Centralize and disseminate knowledge efficiently. Create segmented bases and register articles, fostering collaboration and enhancing productivity. Experience the ease of capturing and organizing knowledge in an intuitive and secure environment.

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More efficiency for your routine

Operational efficiency

Equipped with robust search mechanisms, users can instantly locate answers in the knowledge base, minimizing problem-solving time and enhancing operational efficiency.
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Knowledge preservation

Leverage seamless integration with other SoftExpert Suite components to preserve generated knowledge and foster unified information management.
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Organization

Manage knowledge bases by subjects, departments, or products for effective organization. Make it easy to find information and ensure relevant access for each team.
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Knowledge centralization

Efficiently centralize and disseminate knowledge by creating segmented bases categorized by area, subject, or interest to facilitate access and retention of valuable information.
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See everything the module offers to your company

Article management

Create and maintain up-to-date and relevant articles through a rigorous review and approval process, ensuring that shared knowledge is accurate and valuable.

Multilingual editor

Author articles in multiple languages, utilizing an editor that supports the inclusion of images, videos, audios, and links, expanding content reach and comprehension.

Security

Restrict access to authorized users only through advanced security mechanisms, safeguarding the integrity and confidentiality of information.

External access

Make access to knowledge easier for external users by publicly sharing articles and expanding the reach of your knowledge base.

Change control

Manage article security with granular controls for viewing, editing, and deletion, safeguarding information while fostering collaboration.

Self-service portals

Optimize service time with self-service portals, enabling users to find solutions quickly.

Bring this solution to your company

Discover the solutions that are part of SoftExpert Knowledge Base

Project and Portfolio - PPM
Enterprise Service - ESM

Project and Portfolio - PPM

Modernize and simplify your project and portfolio management system with essential resources to help you plan, execute and monitor your projects to ensure their successful completion according to PMBOK guidelines. Explore how PPM software products can empower your team.

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Enterprise Service - ESM

Integrate service processes, IT tickets, incident and problem management, SLA (Service Level Agreement), knowledge base, configuration management (CMDB), and change management on a single platform.

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Compliance with global privacy and security standards

Advanced data protection

SoftExpert ensures the protection of your company's data and compliance with the requirements of the latest standards.

Integrate with your ERP, CRM, Office365, and much more

Connect SoftExpert Suite to other business tools already used in your organization.

Worldwide Office Locations

Supporting and implementing your growth and expasion everywhere! We are present locally, ready to ensure that SoftExpert solutions are working without limits.

Why do customers choose SoftExpert

Success Case
Comau increases operational efficiency and reduces risk of failure by 60% with SoftExpert
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Success Case
Hyundai automates its innovation program and improves productivity with SoftExpert Suite
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Kley Hertz

Success Case
Kley Hertz enhances processes, guarantees information security and boosts productivity with SoftExpert
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Success Case
Buschle & Lepper invests in R&D, increasing revenues with the SoftExpert solution
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Success Case
One of the biggest food and beverage companies in Central America has successfully deployed its Shared Services Center with SoftExpert
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