Enterprise Quality - EQM

Modernize your quality management system with quality management software, reduce the work required to maintain compliance, improve agility and transparency, and promote continuous improvement across your organization while increasing customer satisfaction.

See how to improve efficiency in quality management

SoftExpert EQM is a complete solution for quality planning and control, management of documents, non-conformities and incidents, organizational changes, audits, risks, quality inspections, suppliers, employee skills and training, customer complaints, corrective and preventive actions, performance indicators and other essential processes for the effective management of your quality system.

Thumbnail

Become more agile and transparent, and drive continuous improvement across the organization

End-to-end management of quality processes

  • Conduct internal and external audits electronically with EQM software.
  • Create checklists based on your certification processes and standards, manage the entire audit lifecycle, and track your results in real time. 
  • Streamline customer service management, enabling complaints to receive the necessary treatment with the agility and clarity they deserve. 
  • Automate your supplier qualification assessments based on pre-established criteria and measure their performance throughout the relationship lifecycle.
9 - Audit viewing.png

Continuous improvement of processes

  • Apply quality tools such as Ishikawa Diagram, 5 Whys, Pareto Chart, and process control charts to identify failures, threats and analyze the root cause of problems. 
  • Plan, control and record all training required and carried out by your employees and suppliers, ensuring execution and the assessment of effectiveness. 
  • Standardize your organizational change process and effectively manage approval, implementation, and verification steps, ensuring compliance with your internal and regulatory requirements.
5 - Root cause analysis.gif

Action plans under control

  • Use the 5W2H method to register corrective and preventive actions and view the activity schedule with Gantt charts. 
  • From registration to completion, stakeholders are automatically notified at every step that requires their attention, ensuring deadlines are never missed. 
  • Attach evidence and control the entire action plan from creation to verification of effectiveness and closure with a quality management system software.
7 - Action plan editor (5W2H).png

Optimization of activities

  • Monitor the execution of activities in real time using personalized portals and eliminate failures, events that result in rework and activities and decisions that fail to comply with quality guidelines.
  • Turn your meetings into real results, optimizing the time of everyone involved, automating management, and including schedules, agendas, minutes and activities for responsible parties. 
  • Control calibration and maintenance plans on a single platform and ensure traceability of all instruments and equipment in your company.
7 - Monitoring portal.png

Why customers choose SoftExpert EQM

Compliance Guaranteed

Meet ISO 9001 requirements with standardized processes and audits integrated into the system.

Continuous Improvement

Identify opportunities and implement corrective and preventive actions to continuously optimize processes.

Reduction of Non-Conformities

Detect and resolve problems quickly, minimizing errors and rework in the organization.

Document Management

Centralize and control critical documents, ensuring up-to-date versions and quick access to important information.

Data-driven analysis

Monitor key performance indicators with accurate reports and intuitive dashboards for informed decisions.

Team engagement

Promote a culture of quality by involving employees in well-structured, collaborative flows.

Why do customers choose SoftExpert

Success Case
Descubra cómo Atento automatizó los procesos de principio a fin y garantizó varios beneficios para el funcionamiento de la empresa
See The Full Story
Success Case
Buschle & Lepper boosts performance with an 81% increase in preventive maintenance and expands revenue with SoftExpert
See The Full Story

Adami

Success Case
Adami S.A. increases performance with SoftExpert's strategic indicator management solution
See The Full Story
Success Case
Find out how SoftExpert helped Cimento Apodi manage different areas of the company: corporate risks, internal auditing and internal controls
See The Full Story
Success Case
With SoftExpert Suite in the cloud, Biomm reduces document management costs by 40%
See The Full Story

Bring this solution to your company

Learn more about the solution

Discover the modules that are part of SoftExpert EQM.

Action Plan
Analytics
Audit
Calibration
Competence
Customer
Document
Form
Meeting
OKR
Performance
Problem
Process
Request
Requirement
Risk
Supplier
Survey
Training
Workflow
MSA
Archive
Copilot AI
Drive

Compliance with global privacy and security standards

Advanced data protection

SoftExpert ensures the protection of your company's data and compliance with the requirements of the latest standards.

Integrate with your ERP, CRM, Office365, and much more

Connect SoftExpert Suite to other business tools already used in your organization.

Worldwide Office Locations

Supporting and implementing your growth and expasion everywhere! We are present locally, ready to ensure that SoftExpert solutions are working without limits.

Customize the solution to your needs

Add new modules to your product, customize your experience and get all the solutions you need for your company.

Other solutions that may interest you

Get to know our Enterprise solution

An award-winning platform recognized by customers

SoftExpert News

Logo

Copyright © SoftExpert Software for Performance Excellence. All trademarks, trade names, service marks, and logos referenced herein belong to their respective companies.