ITIL

Achieve effective IT process management with ITIL, a practical, comprehensive, and consistent framework that helps you drive business effectiveness and service management efficiency.

Solve your challenges
Ensuring sustained implementation, adoption, and best practices of processes by teams.
Maintaining process documentation up-to-date and relevant over time.
Continuously updating processes to meet changing business needs and demands.

Increase the efficiency and quality of your IT services with our software

Improve service efficiency

Leverage ITIL best practices to optimize IT service delivery, minimizing response times and maximizing customer satisfaction.
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Increase system availability

Allocate resources and identify IT risks efficiently, ensuring greater availability of your system.
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Align business needs

Ensure IT services are aligned with business goals and objectives, driving enhanced value, and contributing to organizational success.
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Bring this solution to your company

Why do customers choose SoftExpert

CSN ParanĂĄ

Success Case
CSN ParanĂĄ optimizes indicator management and reduces time, gaining 42 days per year in efficiency
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Adami

Success Case
Adami S.A. increases performance with SoftExpert's strategic indicator management solution
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Helibras

Success Case
Helibras, an Airbus Group company, improves document management with a SoftExpert solution
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Simoldes Plastic Division

Success Case
Simoldes Plastic Division increases productivity in Portugal with SoftExpert
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UniĂŁo QuĂ­mica

Success Case
UniĂŁo QuĂ­mica manages more than 3,000 documents in SoftExpert Suite and increased its productivity in content management by 30%
See The Full Story

Learn how SoftExpert solutions can help you achieve standards certification and regulatory compliance

Work Management - CWM
Enterprise Service - ESM
IT Service Management

Work Management - CWM

The only all-in-one cloud platform to improve team collaboration and task efficiency.

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Enterprise Service - ESM

Integrate service processes, IT tickets, incident and problem management, SLA (Service Level Agreement), knowledge base, configuration management (CMDB), and change management on a single platform.

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IT Service Management

Streamline IT management and boost operational efficiency with an integrated ITSM platform. Centralize incident management, automate processes, and track real-time metrics to align technology with your business goals.

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Compliance with global privacy and security standards

Advanced data protection

SoftExpert ensures the protection of your company's data and compliance with the requirements of the latest standards.

Integrate with your ERP, CRM, Office365, and much more

Connect SoftExpert Suite to other business tools already used in your organization.

Worldwide Office Locations

Supporting and implementing your growth and expasion everywhere! We are present locally, ready to ensure that SoftExpert solutions are working without limits.

Customize the solution to your needs

Add new modules to your product, customize your experience and get all the solutions you need for your company.

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