SoftExpert ESM is a software solution for corporate service and IT service management (ITSM). It is based on best corporate services practices, including ITIL® and other frameworks widely adopted by the market.
A complete solution that integrates all your company's processes, promoting innovation and efficiency in a single ecosystem.
Discover the modules that are part of SoftExpert ESM.
Manage your tasks and action plans efficiently. Log all activities, monitor progress, and promote collaboration in a centralized environment. Experience the convenience, flexibility, and speed that the solution offers.
Maximize the potential of your business with data analytics tools to empower your decisions. Uncover insights from complex data, identify meaningful trends and patterns, and visualize critical information in real-time. Transform data into strategy and drive your organization's success.
Effectively manage and monitor your assets, ensuring compliance, maximizing return on investment, reducing downtime and increasing your organization's productivity.
Automate the electronic management of any document with a document management software, from proposals and financial reports to contracts and procedures. Collaborate effectively with centralized content and easy file search using a document organization software.
Transform your paper forms into responsive, customizable, and mobile-friendly digital forms.
Streamline activity management with comprehensive workflow visibility in a unified space. Coordinate tasks, prioritize actions, and collaborate in real time. Experience the ease and flexibility to propel your project to success.
Centralize and disseminate knowledge efficiently. Create segmented bases and register articles, fostering collaboration and enhancing productivity. Experience the ease of capturing and organizing knowledge in an intuitive and secure environment.
Organize, control and improve the efficiency of your maintenance programs, such as preventive, corrective and predictive, using an intuitive and easy-to-use interface. Manage the calibration of equipment, ensuring the accuracy of measurements and the reliability of the data collected.
Turn meeting management into an efficient experience! Optimize the entire process of managing corporate meetings, from planning to execution and closing.
Accelerate the management of objectives and key results. Achieve agility, collaboration, and transparency in an integrated and intuitive platform.
Comprehensively manage performance indicators, business strategies and departmental metrics using resources such as the SWOT matrix, scorecards and interactive strategy maps. Put strategy at the center of corporate performance management, ensuring an integrated vision to achieve organizational objectives.
Transform your process management. Model, analyze, and innovate your business flowcharts.
Effortlessly manage and automate product and service project requests with a comprehensive suite of features that streamline project management best practices.
Simplify and improve the process of collecting, analyzing and managing survey and feedback data and customers, employees and other stakeholders.
Optimize your team's time and resource management by strategically balancing projects and budgets. Promote efficiency, transparency, and collaboration, ensuring agility and accuracy to maximize results.
Transform and automate your business processes. Boost your results and simplify your routine.
Accelerate problem-solving through automation with root cause identification and correction. Improve the quality of your products with an intuitive platform that helps your organization focus on the real aspects that impact your results.
Standardize and accurately execute measurement systems according to international regulations such as ISO/TS 16949, enabling comprehension of human, external, and instrument factors to prevent variations in measurement system results and reduce costs and risks in products and processes.
Comprehensively and efficiently optimize the organization of physical and digital files with advanced document archiving solutions. Standardize document archiving, automate processes, ensure compliance, and quickly find files to optimize your operations.
Advanced data protection
SoftExpert ensures the protection of your company's data and compliance with the requirements of the latest standards.
Connect SoftExpert Suite to other business tools already used in your organization.
Supporting and implementing your growth and expasion everywhere! We are present locally, ready to ensure that SoftExpert solutions are working without limits.
Add new modules to your product, customize your experience and get all the solutions you need for your company.