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Increase collaboration and compliance with SoftExpert Excellence Suite, an integrated platform with everything you need to boost business performance.
Modular and integrated solutions working together to drive efficiency and operational excellence in your company
How to Implement IT Service Management that Supports Your Company's Strategy and Objectives
DownloadInnovation management - how to ensure competitiveness and sustainability in your business
DownloadWith automation, we were able to integrate cost reduction and innovation initiatives. Today, we have a single database with information that can be accessed in real time. It was a great improvement in terms of agility and effectiveness.
"I am delighted to report that our partnership with SoftExpert is going extremely well in a number of areas. The support and assistance we've received have been particularly crucial. In our day-to-day operations, ensuring that all business areas are well-served is essential, and SoftExpert has consistently excelled in this regard. The stability and flexibility of their cloud solution are especially important for us, and the ability to scale resources as needed, combined with the security of the cloud environment, has significantly contributed to the success of our operations."
"Our productivity was positively impacted, since we started to act proactively and more effectively in decision-making, based on reliable information provided by management dashboards. As the person responsible for this deployment, I am very proud that we are today on a higher step in the evolutionary escalation of technology application in Hypofarma's business processes."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"SoftExpert's technology has been a real milestone for us, bringing significant change to our processes and directly impacting the experience of our cooperative members. Modernizing our technology is crucial for us to keep progressing and enhancing our performance. That's why we are committed to extending these solutions to other internal processes, as we believe they are disruptive technologies with great potential for application in various areas. A true success story in automation and artificial intelligence, which is already inspiring other financial cooperatives to optimise their processes through technology."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"SoftExpert's technology has been a real milestone for us, bringing significant change to our processes and directly impacting the experience of our cooperative members. Modernizing our technology is crucial for us to keep progressing and enhancing our performance. That's why we are committed to extending these solutions to other internal processes, as we believe they are disruptive technologies with great potential for application in various areas. A true success story in automation and artificial intelligence, which is already inspiring other financial cooperatives to optimise their processes through technology."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
"The initiative has been essential in consolidating the SER+ program onto a single platform, making it easier to implement the Excellence Project while boosting idea generation within the Kaizen methodology. It has also streamlined processes and greatly enhanced efficiency, supporting our ongoing commitment to continuous improvement."
Ensure compliance with different laws, standards, and regulations efficiently and securely.
Ensure compliance with different laws, standards, and regulations efficiently and securely.
Automate and standardize risk and vulnerability mapping and establish controls and mitigation methods.
Automate the creation and distribution of policies and procedures to ensure consistent understanding.
Plan your audits effectively from start to finish and generate automated reports.
Create action plans, record all activities, track progress, and promote collaboration in a centralized environment.
Automate and streamline tasks, expedite approvals, and achieve superior outcomes.
Automate and streamline tasks, expedite approvals, and achieve superior outcomes.
Automate workflows, get process visibility, and accelerate approvals.
Keep risks under control. Avoid fines and penalties.
Centralize the work and streamline the communication of all departments.
Get real-time tracking of process performance to make informed decisions.
Forget about spreadsheets, emails, and paperwork. A complete solution for your HR team.
Forget about spreadsheets, emails, and paperwork. A complete solution for your HR team.
Easily plan and execute trainings and skills assessments.
Address individual gaps and areas where skills must be developed.
Get a better understanding of how your team is performing.
Build a strong pipeline of future leaders and maintain business continuity.
Ensure operational efficiency and information security with the ideal solution for your company's IT department.
Ensure operational efficiency and information security with the ideal solution for your company's IT department.
Centralize license management and easily track the location of IT assets, optimizing your CMDB.
Automate support tickets and help desk processes, from requests to incident resolutions, following ITIL best practices.
Comply with ISO 27001. Ensure your processes adhere to security standards and reduce cyber risks.
Monitor team performance, SLAs, and deadlines in real-time, solving problems before they impact operations.
Simplify contract management and reduce risks with an integrated solution for the legal department.
Simplify contract management and reduce risks with an integrated solution for the legal department.
Centralize drafts, contracts, and powers of attorney in a secure and accessible environment, with full version control.
Automate requests for creation, review, and modification of contract clauses, ensuring process efficiency and traceability.
Simplify and automate the electronic and digital signature process with complete security and legal compliance.
Manage and monitor critical deadlines, preventing penalties and fines related to legal processes.
Say goodbye to machine failures, unplanned downtime, and unnecessary costs. Optimize asset control and ensure total control of your operation.
Say goodbye to machine failures, unplanned downtime, and unnecessary costs. Optimize asset control and ensure total control of your operation.
Plan, manage, and execute work orders efficiently.
Effectively manage and monitor your assets, ensure compliance, and reduce downtime.
Manage equipment calibration, ensuring measurement accuracy and reliability of collected data.
Access the solution from anywhere. Enjoy task execution mobility, even while offline.
Struggling to keep projects on track? Manage projects, simplify processes, save time, and ensure seamless coordination.
Struggling to keep projects on track? Manage projects, simplify processes, save time, and ensure seamless coordination.
Bring teams together even when they are apart. Centralize project-related communications in one place.
Easily manage product roadmaps, backlogs, sprints, and more using agile methodologies.
Track your projects with comprehensive timelines, reduce risks and bottlenecks, and take steps to optimize project efficiency.
Centralize projects, meetings, tasks, and schedules and make informed decisions.
Transform your QMS and ensure ISO 9001 compliance. Achieve agility and excellence with a comprehensive platform.
Transform your QMS and ensure ISO 9001 compliance. Achieve agility and excellence with a comprehensive platform.
Identify, manage, and efficiently resolve your nonconformities.
Streamline physical and electronic document management and automate the entire content lifecycle.
Automate the entire audit process from planning to execution and promote greater efficiency in your activities.
Transform your supplier management and maximize your operational efficiency.
Optimize your company’s SSC operation with an integrated and highly efficient solution.
Optimize your company’s SSC operation with an integrated and highly efficient solution.
Unify request management, ensuring speed and efficiency in servicing different departments.
Automate workflows, from service requests to execution, boosting productivity.
Monitor SSC performance with precise KPIs, ensuring continuous service improvement.
Foster an integrated and agile operation, optimizing resources and reducing operational costs.
Optimize the entire procurement cycle – from requisition to payment – to achieve cost savings, agility, and complete control.
Optimize the entire procurement cycle – from requisition to payment – to achieve cost savings, agility, and complete control.
Integrate data, people, and processes, increase responsiveness, and strengthen business relationships.
Reduce manual work for orders, invoices, and other business documents.
Minimize logistics costs, improve service, and adapt to changes in your supply chain.
Gain real-time visibility, identify, understand, and resolve supply chain issues faster.
Streamline product development, drive technological innovation and ensure compliance with standards such as AS9100.
Save time, ensure compliance and improve traceability in the agribusiness industry.
Reduce costs, boost productivity, and ensure compliance with standards like IATF 16949.
Automate processes, ensure compliance, and speed up product release cycles.
Automate processes, ensure compliance, and speed up product release cycles.
Boost efficiency and excellence: streamline, document, and monitor seamlessly.
Increase operational efficiency by integrating processes, managing projects, and analyzing risks in your operation.
Transform AEC management: streamline processes, reduce risks, and boost productivity.
Optimize governance, boost efficiency, and ensure global compliance adherence.
Simplify processes, improve satisfaction, and meet food standards such as FSSC 22000.
Optimize healthcare: standardize procedures, optimize resources, and ensure compliance.
Reduce regulatory compliance costs, increase productivity, and mitigate risks with a pharmaceutical software.
Turn data into productivity, reduce downtime, and boost efficiency, quality, and profits.
Increase efficiency, foster collaboration, and comply with ISO 14001/45001 standards.
Revamp processes to deliver exceptional citizen support more efficiently
Increase operational efficiency, reduce inventory costs, and improve product management.
Empower agility, boost project profits, digitize, and scale productivity to new heights.
Boost innovation, streamline processes, and comply with ISO 27001, ISO 9001, ISO/IEC 27001, ISO 27701, ISO 37001 and ISO 37301 standards.
Optimize inventory, streamline maintenance, ensure safety, and boost productivity.
Enterprise
Language:
🇺🇸 English
🇧🇷 Portuguese
🇪🇸 Spanish
🇩🇪 German
🇫🇷 French
🇮🇹 Italian
🇹🇷 Turkish
Transparency in mapping processes, enabling real-time monitoring for efficient management
Real-time data analysis assists in decision making and provides autonomy to model processes internally
Reduction in management and review time by almost 80%
The pharmaceutical sector is exceptionally unique given its high level of regulation, posing a significant challenge in terms of document management, compliance, and organization. To maintain the quality and safety required by this sector and hold a competitive advantage, there is no other option than making technology a protagonist. Aware of this reality, Química Sintética - Chemo, a leading company in the pharmaceutical industry with more than 50 years of experience, took a significant step towards digital transformation. It recognizes the challenges associated with cultural change and processes but is firmly convinced of the importance of not remaining in the past and taking advantage of the opportunities that technology can offer the business. Carlos Heredia Benito, Continuous improvement coordinator at Chemo, says that the company began researching technologies that could help in this automation journey. This became necessary as all manufacturing guides were recorded on paper forms, which took excessive time to manage, without adding value.
We were looking for a solution that adapted quickly and intuitively to our needs, ensuring the best cost-effective outcomes.
Among the criteria set for choosing the solution were business process modeling, automation of electronic forms, monitoring of ongoing processes, analysis and stratification of results, flow review and approval control, integration with other technologies, and maintaining the necessary safety requirements to comply with regulations such as the FDA (Food and Drug Administration), the body that controls all American and imported products sold in the United States.
Once the criteria were established, we went to the market and, after analyzing several options, the SoftExpert platform was the one that best suited our needs, points out Carlos
The technology that best met the regulatory requirements and user experience on the production line was the SoftExpert software used for managing and recording business processes. Initially, it was used by all operators and technicians in the Production and Quality areas for the processes and controls required by EBR. Later, features were included, and flows were designed for other areas. It is currently used by most departments. Thanks to this solution, a multitude of processes have been automated, such as manufacturing practices, warehouse material management, quality reviews, maintenance orders, and R&D databases. Currently, with SoftExpert it is possible to map processes, subprocesses, inputs and outputs, identify risks and process indicators, model workflows, and create electronic forms using an intuitive interface. Additionally, it easily integrates with other systems and external data sources. Users can perform activities using mobile devices and monitor execution in real time through custom dashboards.
Now, forms containing manufacturing instructions are developed and managed on the SoftExpert Suite platform. This guarantees the use of technical documents that are always up to date, which significantly reduces the use of paper, the time spent recording forms and errors. To give you an idea of the benefits, the activity of reviewing production records, which used to take an average of 5 days to complete, is now performed in less than a day. Also, the process of capturing and analyzing data, which used to take days, is now done in just a few minutes with just a few clicks.
The platform offers in-depth views of the business through dashboards and control panels, allowing us to access data anytime, anywhere, he states.
Among the results achieved, the coordinator also highlights: flexibility in managing records, work instructions, standards, procedures, added to full control of production processes and complete real-time data analysis of production processes in a simple and agile way. Also, real-time data analysis assists in decision making and provides autonomy to model processes internally. Moreover, the solution meets the requirements and validation processes of FDA 21 CFR Part 11, through resources for managing documents, records, reviews, access control, audit monitoring, indicators, processes, among other items. This increases organizational efficiency. The solution integrates users, teams, and departments through standardized processes, providing greater visibility to managers.
With SoftExpert EBR, in addition to reducing management and review time by almost 80%, we ensure that process parameters comply with the established limits and the correct completion of guides, with information being provided by the different departments in real time.
Quality and design-related documents are securely stored and subject to strict review control. Only authors are allowed to make edits, which means experts and leaders are systematically assigned to review and approve changes. During an audit, the team can access any revisions thanks to the traceability of historical records. This approach simplifies the audit process and minimizes follow-up actions required to address open questions and process findings.
Process owners and managers have improved multiple dashboards and reports, adapting them to user needs. This approach encourages adoption of the new solution and adds value to all company stakeholders.