More and more, managers and the market understand the importance of having a specialized team for specific objectives within their companies. Hiring new staff isn’t always the best approach, as it can inflate payroll and add additional costs. If you need to: Implement improvements, controls, and processes in SoftExpert Suite Lack time or qualified internal resources Provide support and assistance to the internal business team Gain valuable insights into technology and the current market Avoid bureaucracy Receive high-quality service and deliverables Focus your internal team on the core business SoftExpert Outsourcing is the perfect solution for you. Our team of specialized consultants works in partnership with you in a simple and flexible way.
Learn about the stages of this service
SoftExpert offers the BPO Consultancy service, which enables the practical and efficient allocation of experienced and highly skilled professionals to execute consultancy services on SoftExpert solutions.
This service allows for the monitoring or execution of routines, configurations, parameterizations, and system resource registrations.
With BPO Development, delivering customized projects and demands becomes more efficient. A multidisciplinary team with advanced knowledge in SQL, ETL, and Programming, combined with agile methodologies, ensures safe and secure project deliveries.
The development of reports, analyses, integrations, data loading with legacy systems, and BPM process automation are some of the services SoftExpert resources can execute.
* Development of portals for internal and external users using the SoftExpert Suite portal feature. For specific portal construction using other technologies, SoftExpert should be contacted.
With the Help Desk service, communication between your SoftExpert Suite users and our Support team is centralized in your support platform. This avoids the need to log requests in the SoftExpert support system.
Upon receiving requests, the client's IT team evaluates the logged request and identifies whether the support is the responsibility of internal IT or SoftExpert. If the support falls under SoftExpert's responsibility, we will be notified (via email) to initiate handling in the client's platform.
Our team of specialists works on your support platform, ensuring the best customer service experience in an organized and optimized manner.
Our BPO Project Management provides the allocation of project professionals, ensuring higher quality and agility in the company's project management by adopting both traditional and agile methods. The allocation of these professionals operates in a practical and efficient manner, without bureaucracy.
This service allows for the monitoring or management of SoftExpert projects or internal projects, utilizing our methodology and tools such as SoftExpert Projects and SoftExpert Kanban.
In the current scenario, where budgets are increasingly tight, professionals are accumulating more tasks, and training costs are high, having additional options to manage your SoftExpert solutions becomes an interesting alternative.
Without a properly trained team, productivity is reduced, administrative practices are not applied as they should be, projects are suspended, and system management becomes reactive rather than proactive.
The RSO Environment service from SoftExpert includes validating your environment according to our requirements and updating your SoftExpert Suite with our improvement versions, corrective packages, and customizations.
With outsourcing for SoftExpert Suite projects, the company's team can remain lean since there is no need to hire new employees for each new demand. For instance, if you plan to automate a new business process for the HR department, your IT or business team will likely need extra support, and outsourcing can help by meeting this demand. This allows the company to focus more on strategic activities.
The experience of outsourced professionals qualifies them to execute processes with quality and in less time, ensuring good productivity and efficiency in operations.
One of the main advantages of outsourcing for SoftExpert Suite projects is flexibility and availability. It allows hiring people to perform specific tasks or work on specific days remotely. This helps the company reduce costs related to travel and other expenses, and prevents having idle employees on staff.
Outsourcing for SoftExpert Suite projects is ideal for carrying out specific tasks without needing to hire a specialist. You only hire a company that provides the services you need on an as-needed basis. The service offers high resource capacity and specialized professionals.
You manage the activities and demands of the allocated consultant. We handle all personnel management, with constant feedback, aligning expectations, and taking care of the professional.
Investing in outsourcing for SoftExpert Suite projects reduces labor risks within the company. After all, the workers providing services are outsourced and not employees of your company. Therefore, you don't need to worry about labor obligations, and this risk will be reduced in your organization.
Transferring this management to a specialized company can ensure that development remains up-to-date, secure, and at a high-performance level, providing quality service to clients.
By hiring our services, you can take advantage of our highly qualified and experienced technical team to achieve your objectives more quickly and efficiently, without the high costs associated with hiring and training an internal professional.
Advanced data protection
SoftExpert ensures the protection of your company's data and compliance with the requirements of the latest standards.
Connect SoftExpert Suite to other business tools already used in your organization.
Supporting and implementing your growth and expasion everywhere! We are present locally, ready to ensure that SoftExpert solutions are working without limits.